Pro Bono and Social Change

This post is my contribution to a collective pledge made by over 30 bloggers to honor the work of volunteer attorneys during National Celebrate Pro Bono Week.  Thanks to Kate Bladow of techno.la for organizing!

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Pro bono publico - "For the public good."

When I was a staff attorney at the Urban Justice Center, I used to tell my pro bono co-counsel that the cases we were working on together were helping to empower low-income immigrant communities to fight for justice and create social change. My co-counsel usually nodded politely, though I'm sure they were also trying to figure out how they had been saddled with a starry-eyed idealistic legal services lawyer with delusions of grandeur when all they wanted was a simple pro bono case to work on.

Though it may be hard to imagine, pro bono attorneys do have the potential to contribute to movments for social change, even through what might appear to be run-of-the-mill pro bono matters. The trick is to find a grassroots, movement-building organization that needs legal help. Or, just find yourself a starry-eyed, idealistic legal services lawyer - preferably one who works somewhere that has an institutional vision that supports community- and movement-building.

Don't believe me? Read on and decide for yourself.

I Will Suffer in Silence No More

Estella came from southern Africa, leaving her parents and her young daughter behind for the promise of a decent salary and a college education, and the belief that her employer - a tennis instructor in an affluent New York City suburb - would someday help her bring her daughter to the U.S. as well. She was to be a live-in nanny for her employer's 2 year-old son, and she was promised meals and her own room. Instead, what greeted her upon her arrival in the United States was 7-day work week, 18 hours per day that involved not only caring for the 2 year-old, but also doing laundry, cooking and cleaning for her employer and his father. Instead of her own room, she was given a thin mattress on the floor behind the couch in the living room, where her employer would come in late at night to use the computer or watch TV while she was trying to sleep. Estella's employer only paid her $250 per month for her work - when he decided to pay her at all. When she complained of her work conditions and not receiving her pay, her employer threatened to have her deported.

Attorneys at Simpson Thacher & Bartlett LLP agreed to co-counsel with me on Estella's case. We filed an action in federal court for unpaid minimum wages and overtime pay, and after hundreds of hours of pro bono work that included court conferences and several depositions, the case settled and Estella received $45,000. Estella also joined Domestic Wokers United, a grassroots advocacy organization in New York City, and found her voice. She became a vocal spokesperson for the rights of all domestic workers, and her story became a crucial part of convincing the New York City Council that it needed to take action to protect this workforce. In May of 2003, the New York City Council passed a bill requiring job placement agencies licensed by the city to advise domestic workers and their potential employers of the federal and state labor laws that protect all workers. This was the first law of its kind in the nation and helped to raise the public's awareness of the conditions that many immigrant women in the industry face.

 You Can't SLAPP* the Nannies
(*Strategic Lawsuit Against Public Participation)

Domestic Workers United members meet every month in a church in Brooklyn. Scores of immigrant women from Africa, Central and South America, Asia and the Carribean have gathered monthly for over 10 years to share food, share their stories of workplace exploitation, and to take comfort in the presence of other immigrant women who understand the heartbreaking homesickness of a wife and mother who has to leave her family behind to find work. When the members of DWU come together, they also strategize and talk about their plans for achieving their vision of a world where all workers in all industries are treated with respect and dignity. In an organization whose members are almost all immigrant women, their power has always been in their collective voice and in their willingness to speak out

When the members of DWU learned of the case of Cindy, who was physically assaulted by her employer in Long Island, they took action. Cindy, who was working as a nanny and housekeeper, was physically assaulted and pushed to the ground by one of her employers outside of the employers' home as neighbors looked on. Cindy would later reveal that her employers were underpaying her in violation of labor laws, and that she was routinely subjected to verbal abuse and racial eptithets. The employer was later allowed to plead guilty to misdemeanor harassment, and she and her husband denied mistreating Cindy or taking advantage of her.

DWU mobilized their members and organized caravans to Long Island, called press conferences, and gathered outside Cindy's employers' home to demand justice. The employers retaliated by filing a defamation suit against DWU. For organizations like DWU, who rarely have large budgets and never have counsel on retainer, retaliatory suits to prevent public speech can destabilize an organization and pose a serious threat to their continued ability to organize and raise the public's consciousness

The law firm of Weil Gotshal & Manges LLP took on DWU as a pro bono client and defended the organization against the defamation suit. Attorneys from Weil Gotshal quickly filed and won a motion to dismiss the lawsuit, averting litigation that could potentially have drained DWU's resources and possibly destroyed the organization. More importantly, Weil Gotshal's defense of DWU protected the right of all abused and exploited workers to speak out about the conditions they endured.

Making History in Albany

 In September 2010, domestic workers in New York celebrated a historic victory as Governor Paterson signed the first legislation in the country to extend human rights and labor law protections to nannies, housekeepers, babbysitters and elder companions. Entitled "The Domestic Workers Bill of Rights," passage of the bill marked the culmination of a six-year campaign to correct the historical exclusion of domestic workers from civil rights and labor laws that most of us take for granted. Because of this law, for the first time, domestic workers cannot be discriminated against because of race, ethnicity, gender or nationality, and will receive certain basic labor protections.

The victory was well-deserved. For six years, DWU not only mobilized domestic workers, they mobilized allies in labor unions, student groups, farmworkers, and even their own employers to call for the passage of workplace protections for domestic workers. Over the years, DWU members took days off from work to organize and lead bus caravans to Albany to speak to legislators, to tell their stories of exploitation and abuse, and to make it clear that they were not going to give up.

The passage of the Bill of Rights was never a foregone conclusion. Even the formidable energy, passion and determination of the women of DWU was not enough to win in Albany - a state capital that has become known nationally for its political dysfunction and legislative gridlock. Despite the tireless efforts of members of DWU, despite the tremendous work by law students from NYU, despite countless phone calls to legislators and petitions signed by supporters, the future of the Bill was uncertain until a veteran attorney with years of experience navigating the halls of the state capitol agreed to provide pro bono assistance to DWU.

While the members of DWU were telling their stories on the steps of the state capitol, Richard Winsten of Myer, Suozzi, English & Klein, P.C. was drafting and redrafting the bill, arguing points of law with legislative staffers and state agency officials, and helping guide the Bill of Rights through the seemingly impenetrable gauntlet of Albany politics. Through his dedication and commitment, Wintsen helped turn the vision that DWU members had held onto for so many years into reality, and in so doing, has played an integral role in sparking a domestic worker movement that is gaining momentum across the country.

The Ripple Effect

Sometimes seemingly small acts that go largely unnoticed in the scheme of things can have a profound impact when you add them together. The associates from Simpson Thacher not only secured a financial settlement for one immigrant worker, they helped give Estella the courage to speak up for all the women who have similarly suffered exploitation and abuse. Without stories like Estella's, the New York City Council would likely never have passed legislation, and might never have urged Albany to take action to protect domestic workers. The attorneys at Weil Gotshal may have thought that they were defending against a routine SLAPP case, but the organization and the speech they were protecting have paved the way for historic legislation in New York that extends critical legal protections to this excluded workforce. And Richard Winsten of Meyer Suozzi hasn't just helped to pass a law in one state. Legislators are considering similar legislation to extend labor protections to domestic workers in California, and domestic worker organizations in other states are building on the momentum sparked by the Domestic Workers Bill of Rights to create a national movement that could someday lead to changes in federal law.  The efforts of workers' rights organizations, supported by attorneys like Winsten and other pro bono lawyers, aren't just changing the lives of individuals or even single industries - they're helping to transform the labor movement in the United States.

And lest you think I failed to live up to my reputation for starry-eyed idealism: this past June, due in part to the incredible momentum in the domestic workers movement in the United States, the International Labor Organization held a conference on domestic workers and began a process to create an international labor standard for domestic workers worldwide.

Pro bono publico indeed.

Getting Things Done with Google Tasks

Many who know me know that I'm a proponent of David Allen's Getting Things Done method of personal productivity management. There are a LOT of blog posts out there summarizing the methodology, so I won't duplicate work that's already been done (See what I did there? Productivity!), except to emphasize this very central point:

Getting Things Done requires you to keep complete and organized lists that you will actually use.

While this point may seem obvious to anyone who has even skimmed the book, it gets lost easily in the excitement of playing with a system that many believe promises to relieve you of stress, make you productive, get rid of all your junk and clutter, allow you to succeed in life, bake you a cake, and buy you a pony.

It's especially easy to forget this point for us geeks. Once a geek gets to the point in the book where David is talking about tools, and he mentions the Palm PDA (page 95 of the paperback, for those of you following along at home), the book probably gets thrown aside as the geek immediately performs a Google search for "best getting things done software application gear gadget perfection ultimate," leading to an epic time-suck of software and application reviews and comparisons. And thus, in the name of personal productivity, have countless hours been wasted by geeks and procrastinators 'round the world.

I was one of them. I still get the itch to look for the best new software and system. I've even tried to go the super-geek route by going completely Luddite and keeping my lists on notecards clipped together with a binder clip. (Also lovingly called the Hipster PDA, as made popular by Productivity Geek Extrordinaire, Merlin Mann.) Nothing says "geek" more than willfully rejecting technology completely. Or maybe that really says "ironic hipster" more than geek. Hmm...

Sometimes a new web-service or application would almost stick for me, and for a little while I'd almost hit that sweet spot of productivity where the system started to become a little invisible to me, and I was just Getting Things Done, instead of constantly tweaking the system. That was pretty rare though.

A lot of the software and web-services targeted at GTD'ers have abandoned the basic paradigm of paper lists (i.e. one piece of paper as a container for all the lists of a certain context) and opted to parse the tasks down to individual objects that can then be tagged with multiple context tags and priorities and due dates. Then, the user is required to create a myriad number of saved searches using filters, making the system pretty cool from a data-management perspective, but much more complicated than useful, in my opinion.

I submit that the tagging approach is actually antithetical to the beautiful simplicity of Getting Things Done. The point is to break things down by one context only. Priorities are to be determined when you scan your lists to figure out what to do - the importance of doing something in any particular moment is relative to the importance of doing any other thing on your lists. And if something has a deadline or due date, it probably should be on your calendar, which you are hopefully reviewing daily, first thing in the morning, to see if there's anything about to blow up in your face if you don't take care of it today.

The Google to The Rescue

When Google quietly launched Google Tasks in Gmail in 2008, I had pretty high hopes because, well, let's face it, I'm something of a Google fanboy. But more importantly, it had a simple interface and promised a synergy between processing emails and creating and completing tasks that really appealed to me. Unfortunately, the lack of an API that allowed third-party developers to create a mobile application that could access my tasks really killed it for me. However, last year Google launched a pretty good mobile web interface for tasks. That, plus having gotten lost in the weeds in another complicated and frustrating iPhone task app, prompted me to give it a shot. For now I think I've found a great, simple tool that balances the simplicity of paper with the convenience of cloud computing, and allows for direct linking of emails to a task better than anything else I've ever experienced.

The Setup: At a Computer

First things first: where are these Gmail Tasks I speak of? Many people may have never even noticed the link that Google snuck into Gmail, or maybe you clicked on it once when it was first launched and haven't paid attention to it since. It's in the top left of the Gmail interface. When you click on it, you'll see a window pop open in the bottom right of the Gmail window (where your chat window also opens up). You can actually pop that Tasks window out by clicking on the arrow in the upper-right hand part of the Tasks window.

One of the problems, at this point, if you're a GTD adherent, is that you'll realize that you can only see one list at a time. Which means, if you're faithfully organizing your lists by context, you may have an @computer list as well as an @office list, and you want to be able to look at both of them at the same time, because you want to be able to scan all of the commitments you have that you can handle in that moment, so you can make a good decision about what to do next. Only having one window was nearly a dealbreaker for me. It felt like keeping lists in a spiral notebook - I'd have to keep flipping back and forth to review the various tasks I had to take care of.

Then, thanks to this blog post on makeuseof.com I learned that you can actually create an application shortcut of the Gmail Tasks widget, which gives you a stand-alone window of your task lists. (You have to use the Google Chrome browser for this.) Plus, you can open as many instances of this widget as you like. Instead of being stuck only being able to view one list at a time you can have this:

So now, instead of having several lists bound up in a spiral notebook, my tasks lists are like separate loose sheets of paper that I can spread out on my desktop, so I can see everything that I could possibly do in a particular context. But unlike loose sheets of paper, my lists will never get rumpled or lost, and they don't have my chicken-scratch handwriting on them.

And the best part? From within Gmail, you can turn an email into a task, either by selecting "Add to tasks" from the "More Actions" menu, or by selecting an email and using the Shift+T keyboard shortcut. When you look at your task in the Tasks window, you'll see the subject of the email as the task description and a link that takes you directly to the original email, which is very handy when you get around to dealing with that email.

The Setup: on your phone

If you don't have an internet-capable phone then this doesn't apply to you. But for those of you who have a smartphone, all you have to do is navigate to gmail.com/tasks, and you'll have a mobile-optimized version of your Gmail Tasks. I use it on an iPhone, and while I would much rather have an app that allowed for offline use, Google has done a really good job with the web interface to make it very useable.

There's no way to show more than one list at a time on the iPhone, but that's okay. If i'm somewhere where I can knock off tasks from many different contexts at once, chances are I'm either at my office or at home, where I have access to a computer.

Not Perfect, But Close

I'm still hoping that there will be an API soon for Gmail Tasks, so some creative developers can start playing around with a different front-end application that uses the Tasks data (and will allow me to access tasks offline when I occasionally need it), but other than that gripe, I'm very happy with Gmail Tasks as a GTD tool, and I can finally stop looking at the system and just start doing things.

tony.lu: because tonylu.com wasn't enough for me

In 1998, my good friend and uber-geek, Eric Cheng, convinced me that I should register my own domain, based upon my name, so that no one else could claim it.  Much to the chagrin of all the other "Tony Lu"s out there in the world, I snagged www.tonylu.com.  I started a blog - but I didn't have anything interesting to write.  So, like many blogs, it languished in obscurity and was soon buried under the dust of neglect.

But I kept the domain.  Because, hey, screw you, all you other "Tony Lu"s out there in the world - especially the ones who registered tonylu@yahoo.com, tony.lu@gmail.com and every other username that I wanted.  You may have scored some major internet properties, but I landed the big prize.

Then, in 2006, I started my own law practice, and I finally had a real use for the domain.  But really it was just a static web-brochure for my business.  It was cleanly-designed (by someone else) and informative, but, being a lawyer, I didn't particularly want my clients checking up on a personal blog to see what I was up to.

In the meantime, I hit the age of 30 and suffered a mini-mid-life crisis, and started running.  Literally.  Inspired by a Runner's World article, I once again started to keep a blog as a means of self-induced pressure; the idea being that once I had publicized to friends and family that I had a blog, I would feel like I needed to keep running and blogging out of a sense of social pressure.  But, again haunted by visions of my clients and adversaries poring over my blog entries, I decided to make the blog relatively anonymous, and called it Run Turtle Run.  (Why turtles? It's a long story, involving the death of someone's cat, a trip to S.F. Chinatown, a fish tank, the good people of the Bay Area Turtle and Tortoise Rescue, and some unknown lake in central California.)

This year, having left the practice of law, I thought a lot about restarting a blog where I could write about some of the random things I think about.  Over the years my brainwaves have more or less coalesced around a few topics: social justice, personal productivity, gadgets and geekery, and fitness.

Now that I work at a tech-oriented non-profit, it seemed as good a time as any to gather all these interests together into a newly relaunched blog and website.  Even if I don't have anything all that interesting to say, tinkering around on this site is now professional development, of sorts.

I'll keep my running blog separate, because I realized that most of my friends and family probably don't much care if I ran 5 miles on Saturday morning and it felt good.  Also, if by some miracle the things I have to write on this blog spread beyond the three or four friends who will probably actually read things that I post, and I have work acquaintances and professional colleagues who might be interested in things I have to say, I'm certainly not going to pollute this feed with musings on black toenails and the necessity of anti-chafing products.  Much.

I have big plans for this site and these blogs.  Big plans.  You'll see.

Oh, and, to all those other so-called "Tony Lu"s out there, I got you again.  Tony.lu is MINE!  You can't have it!  Especially you, Tony-Lu-who-has-the-@tonylu-twitter-handle-but-has-only-tweeted-once.  I especially don't like you.  And if there's a "Tony Lu" in Luxembourg, who is now bemoaning the loss of his chance to register the domain of his name and his country, I'm truly sorry, my brother-in-name.  I hear toeknee.lu is available, if you're interested.

(I will be accepting requests for ***@tonylu.com and ***@tony.lu email addresses from "Tony Lu"s worldwide, so long as they are accompanied by a hefty processing fee.  I will also barter email addresses for good beer, single-malt scotch, or other "tonylu" internet registration names.)

Why I'm Doing What I'm Doing

About three months ago, I left the practice of law. It wasn't an easy decision; after 8 years of practicing and finally getting to a point where I felt like maybe I knew what I was doing, an intriguing opportunity came up, and I decided to go another direction.

A few factors motivated me to take the leap into my new role as the Pro Bono and Special Initiatives Coordinator at Pro Bono Net.

  • First, I've always been a true believer in the power of technology to increase efficiency, and I've always felt that these efficiency gains can't remain primarily in the private sector. 
  • Second, the cliche about direct legal services - as a revolving door of clients that, while critical and essential to the lives of many who would otherwise be unrepresented, doesn't create systemic change - that tired adage started to feel too real to me under the weight of a crushing, unmanageable caseload. This opportunity at Pro Bono Net is an opportunity to increase representation of the underserved and access to justice at a scale beyond what I could accomplish as one attorney with a docket of cases.
  • Third, in a society where legal services will never have enough funding to meet demand, we have to understand that pro bono attorneys are equal partners in the effort to meet the needs of underserved communities.  Not many legal services attorneys I've worked with share this perspective (and, admittedly, I didn't always see things this way).  Some of my pro bono co-counsel have been the among the most talented and dedicated advocactes I've had the pleasure to work with, and if I can be part of creating more and better opportunities for private attorneys to work for the public good, then that's something I'd gladly be a part of.

I have no regrets, and I'm looking forward to the challenges and opportunities ahead.  And the best part is, I get to embrace my inner-geek every day, which is refreshing after working in an industry that generally is adverse to technological change and innovation.